Shipping policy

Last Updated: 14th February, 2026

At Evesun, we want your bag to reach you quickly, safely, and exactly as you imagined it. Here's everything you need to know about how we ship. 📦

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🚀 Order Processing Time

✦ Orders are processed within 24–48 working hours of being placed

✦ Orders placed on weekends or public holidays are processed on the next working day

✦ During sales, launches, or festive seasons, processing may take slightly longer — we'll keep you updated on WhatsApp

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📍 Delivery Timeframes

Estimated delivery timelines after dispatch:

Location	Estimated Delivery
Metro cities (Mumbai, Delhi, Bangalore, etc.)	2–4 business days
Tier 2 & Tier 3 cities	4–6 business days
Remote & rural locations	7–10 business days

Note: These are estimates. Delays due to weather, courier issues, or high-volume periods may occasionally occur. We'll always keep you informed.

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💰 Shipping Charges

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🔍 Order Tracking

✦ Once dispatched, you'll receive a tracking link via WhatsApp and email

✦ Tracking details may take up to 24 hours to activate after dispatch

✦ Not received tracking within 48 hours? WhatsApp us at +91 9187651727 or email hello@evesun.in

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⚠️ Important Delivery Notes

Incorrect Address

Please double-check your shipping address before placing your order. We are not responsible for delivery failures due to incorrect or incomplete addresses. Contact us immediately at hello@evesun.in if you need to update your address before dispatch.

Failed Delivery Attempts

✦ Our courier partner will attempt delivery multiple times

✦ If undelivered due to unavailability or refusal, the order may be returned to us — re-shipping charges may apply

Damaged Packages

✦ Please record an unboxing video when opening your Evesun order

✦ If your package arrives damaged, contact us within 48 hours at hello@evesun.in with photos or video — we'll make it right 🤍

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✈️ International Shipping

We currently ship within India only. International shipping is coming soon — follow us on Instagram @evesun.in for updates!

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❌ Order Cancellations After Dispatch

Once an order has been dispatched, it cannot be cancelled. If you'd like to cancel before dispatch, contact us immediately on WhatsApp — we'll do our best to help.

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